Two heads are better than one. It’s the thought behind this concept which pairs up Lewis and Max, two very different members of the Virgin Mobile Help & Support team.

From a makeshift studio in a Virgin Mobile storeroom, Lewis and Max pull on a two-headed red polo shirt and combine their unique troubleshooting abilities in a series of Virgin Mobile help & support webcasts. Together, they answer frequently asked customer questions and review mobile products.

The videos are available on the Virgin Mobile Help & Support page and the Virgin Mobile YouTube channel.